What Information We Collect

We collect different types of information depending on how you interact with us. Some of it you give us directly. Other bits we gather automatically through our website.

Information You Provide Directly

When you sign up for our courses or contact us about programs, we'll ask for:

• Your full name and preferred contact details
• Email address and phone number
• Residential or business address
• Payment information when you enrol in paid programs
• Educational background and current business experience
• Specific interests in internet entrepreneurship topics

Automatic Collection

Our website collects technical data to help us understand how people use it. This includes your IP address, browser type, device information, and which pages you visit. We use standard analytics tools for this—nothing invasive or unusual.

How We Use Your Information

We're not in the business of hoarding data for no reason. Everything we collect serves a specific purpose related to delivering quality education and support.

Your Rights Under Australian Law

The Australian Privacy Principles give you real control over your personal information. These aren't just theoretical rights—we've set up actual processes to honor them.

Data Storage and Security

Your information lives on secure servers in Australia. We use industry-standard encryption for data transmission and storage. Payment details go through certified payment processors—we never store full credit card numbers on our systems.

Our team accesses personal data only when needed for legitimate business purposes. We've implemented role-based access controls, regular security audits, and staff training on privacy obligations.

Retention Periods

We keep your information for as long as you're actively enrolled in courses, plus seven years after your last interaction with us. This meets Australian tax and business record requirements. Marketing data gets reviewed annually, and we delete inactive contacts after three years of no engagement.

Sharing Your Information

We don't sell your data. Period. But we do work with service providers who help us run our business effectively.

• Payment Processors: Financial institutions and payment gateways that handle transactions securely.
• Email Service Providers: Platforms we use to send course materials and updates to enrolled students.
• Analytics Services: Tools that help us understand website usage patterns without identifying individual visitors.
• Cloud Storage Providers: Australian-based services that host course content and student records.
• Legal Requirements: We'll disclose information if required by law, court order, or to protect rights and safety.

All third parties we work with are bound by confidentiality agreements and must comply with Australian privacy standards.

Cookies and Tracking

Our website uses cookies—small files stored on your device that help the site remember you between visits. We use them for:

• Keeping you logged into your student dashboard
• Remembering your preferences and settings
• Understanding which pages get visited most often
• Improving site performance and loading times

You can disable cookies in your browser settings, but some features of our site won't work properly without them. Essential cookies (for login and security) stay active regardless of your preferences.

International Data Transfers

We primarily store data in Australia. However, some of our service providers operate internationally. When information leaves Australia, we ensure adequate protection through:

• Contractual clauses that require equivalent privacy protections
• Working only with providers in countries recognized as having adequate privacy laws
• Conducting due diligence on security practices before engaging any overseas service

You have the right to ask about specific overseas transfers of your data at any time.

Children's Privacy

Our courses target adults. We don't knowingly collect information from anyone under 18 without parental consent. If you're a parent who discovers we've collected data about your child, contact us immediately and we'll delete it.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify enrolled students by email and post an updated version on our website with a new "last updated" date.

Continuing to use our services after changes take effect means you accept the updated policy. If you disagree with changes, contact us to discuss your concerns or withdraw from our services.

Questions and Concerns

Privacy policies can feel overwhelming. If something here doesn't make sense or you want clarification about how we handle your specific information, just ask. We'd rather answer questions upfront than have you worried about what's happening with your data.